I have always loved Gudrun's clothes, but feel pretty ripped off by the service charge of £5 added to the sale item I recently bought, as its sale price is under £40. I also need to return the item, and believe it will cost me £7, as I am not requesting an exchange or reporting a fault. I am returning a pair of jersey trousers because the fabric is a lot thinner than I was expecting and will be no good for wearing in autumn or winter, as I'd hoped. Really disappointed to be £12 out of pocket because the item was not what I was expecting.
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