UPDATE Feb 23: Your response is a joke. I passed my theory exam TODAY through a professional school that actually respects its students.While you were busy making excuses and "attempting to contact me," I discovered the truth: you never even bothered to register my file with the Motorizzazione. You took nearly €800 of my money and didn't even perform the very first administrative step of the service.You claimed my timeline was "regular," yet I managed to find a real school, register, and PASS the exam in less time than it took you to send a single automated reply. I was ready months ago, and my result today proves it.You are holding my money for a service you never even started. My legal demand for a refund stands, and I will be reporting this "ghost" registration to the authorities. To everyone else: the "discount" is a trap for months of silence and incompetence.FINAL UPDATE Feb 23: You claim my application was 'underway,' but the Italian Motorizzazione system doesn't lie. If you had actually registered me, I wouldn't have been able to register and PASS my exam with another school.You were holding my €799 while doing zero paperwork. Your 'educational requirements' were proven worthless when I passed the exam. You didn't support my success; you actively obstructed it. I will now let the authorities (AGCM) and my legal counsel handle your 'technical and legal reasons' for keeping money for a service you never provided.
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