Even though Abdi was very polite and friendly the information he gave me was wrong . I was informed contractors would be attending my property. But previously I was told by another agent the repair was cancelled by Guinness for no apparent reason with no next date given . I was calling so I can get a confirmation text or email to state that my appointment was cancelled so I can have evidence to show on my stage 2 complaint and to show to tower hamlets environmental health .
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