Guinness have told me they've sealed the truncated chimney below my flat for fire and building regulations. When I asked for evidence via their 'Information management' dept they sent me a photo of the basement below me as a 'before' and a photo of an area of the *next door* basement as an 'after'. This next door chimney breast never was open at the hearth or truncated to the sub floor when the house was made into flats like the one under me. The 'after' features a soil pipe next to the chimney and no doorway next to it like the chimney under me. I know because I have eyes and because.Guinness used to encourage me to manage basement access for them which I felt I had to do to try and have a private life from all the corners they cut - the service failures and lies they leave tenants with -building up and coming to me on the ground floor. What a joke. Should have gone to the ombudsman years ago. Dont get your life mixed up with TGP if you can help it.
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