I ordered an electric guitar and the delivery was incredibly fast. I was very pleased with the instrument, but I realized that the trem arm and truss rod tool were not included. I reached out to the support team via email, and a representative assured me that they would contact the distributor since the guitar was brand new. A few days later, the missing items arrived in the mail. I received excellent service and communication from the team. I am very satisfied and would definitely recommend them for your next purchase.
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guitarguitar, the UK's biggest guitar retailer, is now employee owned! guitarguitar are passionate about supporting guitar players and as an employee owned company, every experience our customers have with our team will be with someone dedicated to providing outstanding service at every stage of their musical journey.
