- I placed an order for a guitar on Thursday evening.
- Realized I had selected the wrong one that same night and reached out to the support team. Living in a remote area, returning the wrong guitar would have been expensive for me.
- My order was corrected by 09:15 am on Friday.
- The correct guitar arrived on Tuesday, which is impressive given my location. Overall, it was a fantastic experience; such high-level customer support is rare these days. I would (and did) purchase more guitars from this seller. Special thanks to the representative who assisted me!
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guitarguitar, the UK's biggest guitar retailer, is now employee owned! guitarguitar are passionate about supporting guitar players and as an employee owned company, every experience our customers have with our team will be with someone dedicated to providing outstanding service at every stage of their musical journey.
