Put £400 plus deposit down on an expensive Taylor guitar , was disappointed in that guitar and didn’t buy it . Swapped a much cheaper guitar for a Yamaha 12 string and a wee Lowden as a “straight swap “ no deposit back . Called customer service who said that my deposit for the first guitar automatically went on to the second , not so . Crooks. It wasn’t part of the deal .
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guitarguitar, the UK's biggest guitar retailer, is now employee owned! guitarguitar are passionate about supporting guitar players and as an employee owned company, every experience our customers have with our team will be with someone dedicated to providing outstanding service at every stage of their musical journey.
