Very long story short, this is my 1st guitar kit when it arrived I examined all the parts the body and hardware looked to be great but the neck has bumps in the maple also chips in the finish and the really bad part is from the 1st fret to the 7th fret on the bottom edge of the fretboard has the only way I know to describe them is like finger groves. I’ve sent pics so many times now and I can’t get through to the costumer service except for twice and it is hard to see the grooves in the pics but you can if you look at it and also feel every one of them. I want the kit I want to build it but not with that neck. I don’t understand why you can’t send me another neck with a return label for the defective one that’s all I want except make sure the one sent has been inspected. But I can’t get anyone to talk with. I would love to talk by phone but no one will call me back, I’ve left several messages. / never in my life have I seen a company that is so out of touch with there US customers there reply is not true I’ve done everything I could to get them to fix this all they will offer is 40.00 dollars partial refund and I’ll probably never see that.
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Welcome to The Guitar Fabrik, your go-to destination to build your own electric guitars and get access to best quality custom guitars.
We provide high quality DIY Guitar Kits and Bass Kits, premium tonewoods, customisation, luthier tools and products related to guitar paint & decoration such as guitar skin and headstock decals.
With hundreds of products related to guitar building it is the best place to start or continue your journey into the guitar build and customisation world : More than 80 guitar kits and bass style | 100s of Guitar Paint products | 80+ custom guitar skin | a selection of custom headstock decals | 30+ Luthier tools | Various customisation possiblity.
At The Guitar Fabrik, we don't just stop at providing materials; we offer expert services to paint and assemble your kit according to your preferences to make sure you will create the best guitar within your whole collections!See more
