Terrible terrible customer service. I did read the reviews beforehand and thought it would be fine but I was mistaken. I tried to book our seats before we got on the flight because the app is terrible (it doesn't even remember your booking) through Facebook and they ignored me several times and then told me to phone. I was already abroad so I couldn't. We get there and are told we have extra legroom seats, the first flight did, the second was one row behind. We complained and they told us we did have them!? The planes themselves are poor, the food rubbish and the entertainment choices are terrible. Go Qatar and save yourself the pain.
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