important commuter trains to London area regularly cancelled, disputing work for thousands of people in the south. Rush hour trains are always so packed full that many people have to stand in doorways for their journeys, despite paying often over £40 for a day ticket. Staff are very uninterested in helping and the refund system is a scam. They have no real customer support service and clearly don't care about everyone despising them as they have a monopoly.
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Great Western Railway (GWR) provides high speed, commuter, regional and branch line train services. We help over 100 million passengers reach their destinations every year - across South Wales, the West Country, the Cotswolds, and large parts of Southern England.