On December 27th, typically a peak travel day post-Christmas, the train service was severely lacking. Last year, a 10-coach train was overcrowded; this year, they opted for a 5-coach train. It's quite embarrassing how far this service has deteriorated.
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Great Western Railway (GWR) provides high speed, commuter, regional and branch line train services. We help over 100 million passengers reach their destinations every year - across South Wales, the West Country, the Cotswolds, and large parts of Southern England.