Haart mistakenly requested two identical payments from my account when it should have only been one which left the one payment pending in my account, when requested to cancel the request so that the funds could be released from pending, Haart were confused on how to cancel their request, however they did say eventually the request had been cancelled but on contacting my bank they said they’ve request was still pending. The issue still hasn’t been resolved and the funds are still pending whilst Haart are ignoring my emails and calls.
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