This has been the worst rental experience of our lives. We rented a property through Haart, and from day one, it has been a nightmare. The house was handed over to us in an absolutely filthy condition — with a dirty garden, stained bedroom carpet, and visible mold and damp throughout the property. The walls in the living and dining rooms are so damp that they leave residue on your skin and clothes when touched. The smell from the damp has made the rooms practically uninhabitable.Before moving in, we raised several issues, and both Steve and Viviana assured us they had been taken care of. These promises turned out to be false. Not only were the original problems ignored, but we discovered new issues after moving in.It’s been nearly two months since our tenancy began, and the only thing that has been fixed is the taps — nothing else. We’re now living here with our one-month-old baby, and the ongoing health and safety risks are unacceptable. The situation is causing significant mental stress for our family. Despite multiple attempts to resolve this through Kieran, all we hear is that the landlord has been informed, with no real action taken.We expected a safe and decent home, especially with a newborn, and Haart has completely failed us. Our child deserves better — and so does any tenant.
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