As a potential buyer I can only say that my experience with the Chelmsford branch of Haart was what I can only describe as dealing with the most unprofessional “team” that I have ever had the misfortune to interact with. Communication skills are well below poor, management at the branch will say anything to protect themselves (even lying). I had the misfortune of wanting to view a number of properties that they were marketing, I called to make appointments a week in advance to view 4 properties (all empty) one property after another so as not to waste any of my valuable time. When I called the branch the day before to confirm the viewing appointments had been made I was told that the agent was in a meeting and would call me back (it never happened). I walked into the Chelmsford branch on the day that the viewings should have been made only to find out that no appointments had been booked in for me. The manager there knew nothing about my request and blatantly lied to me.Here is the real issue at that time I had nothing to sell and was looking for a quick purchaseIf you had your property on the market and a buyer with no chain tried to view your property how would you feel if the agent didn’t make that appointment to view your property?I would seriously recommend that you do your research and due diligence before placing your property with the most unprofessional business unit that I have ever happened across.I was so exasperated with their unprofessional conduct that I went through their formal complaints procedure ending up with the ombudsman making a final decision.
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