We went on the market with Yopa earlier this year. Haart staff then rang me weekly asking me to ring them - but, they never said they were with Haart - it was just can you ring so and so on several different Lincoln numbers. I eventually got through to someone and very firmly told them to stop ringing me as we were happy with Yopa. Shortly after, I viewed a property that was on with Haart. A young woman showed me round. The bungalow was old and needed a complete refurbishment. The main bedroom’s floor was uneven in one corner and the girl said, ‘Oh, I’ve had a look and I don’t think it’s subsidence!’ That was a really stupid thing to say to a customer and highlighted her inexperience and lack of training. We did not buy the bungalow!!
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