In my opinion, this is the most unprofessional and likely the worst letting agency in the whole world. All I can say is::: avoid them!!!! We recently moved out from a flat in Chelmsford,,, precisely Springfield road. The landlord seems to be renovating it for upgrade and he is expecting us to foot the bill amounting to almost £5000 claiming we damaged the cheaply furnished property. The letting agency which at this point I feel is biased has picture evidence and repeated complaints we made both via email and in person when they came for inspection and they seem not to want to act as they should. They should upload all the pictures we sent and the ones they took on inspection.Our case is on flatfair and no matter how long it lingers,,,, I will not let them siphon money from me. At this point,,, I feel the letting agency is just there to maintain a relationship with their customers( landlords) and not for a balanced action!!!!
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