I strongly DO NOT RECOMMEND HAART. At the time when I chose the highest possible option in the form of a monthly fee for the management of the house, which lasted a very short time, they were unable to fulfill their obligations to both me as the Landlord and the Tenant. When needed, they did not answer anyone's phone, did not answer emails and did not solve anything.If you choose HAART and pay them any monthly fee, do not count on them providing you or your tenant with anything, quite the opposite. You will be forced to arrange everything yourself, but they will continue to charge you fees.In the event of termination of the contract, they will explicitly insist on you and resolve everything over the phone, they will not write/confirm anything to your email. They demonstrated completely unprofessional behaviour, specifically Rami Hariri, Sam Cable and Sean Doherty Marla - Nottingham branch.One of the women working directly for Haart told me personally and I thank her for it, that Haart, unfortunately, does not have enough staff to cover all the requirements and that they have a large number of such cases and therefore she strongly recommends that I terminate the contract with Haart asap and write a complaint about it.Regardless of the fact that when you come to resolve everything from another country as a non-UK resident, no one requires any proof from you that you are the owner and both the information and the keys to the property are given to you probably based on beautiful eyes.As an apology, they offered a ridiculous £50, which they have not even sent to this day...After I informed them that I no longer wanted any of their services and therefore that the tenant would not send them any money, which they agreed with, the monthly rents was repeatedly demanded from the tenant in all possible forms - by phone, email, post and in such a way that we were constantly harassed by HAART. I do NOT RECOMMEND them at all.
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