As a property owner, I strongly advise against using the local branch for letting out your property. In this challenging market, it's crucial to protect your investments, but dealing with untrustworthy agents has made my experience terrible. From the start, managing tenants has been a nightmare. My property is suffering from water damage that has spread from the bathroom to the kitchen, and the agents are allowing this to continue! Despite paying for full management services and having a landlord policy in place, my house is being neglected. I've reached out to the property ombudsman, citizen advice, and trading standards. If you want to avoid a similar situation, steer clear of this service!
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