@habify_uk were great and everyone was lovely.We had3 windows and 2 doors clad and plastered. We went with SIPs so theycould be installed and ftted quickly as we have a busy house and we wantminimal downtime.Sales process.Rob was friendly and professional.There was one annoying small niggle none ofthe samples had names onthem. Rob was transparent and said they had just updated the colour so theyhadn't been sorted out yet.There was no Cladding sample and purely because of my impatience,I wentand picked them up myself.Agreed a price was told 3-day process. max 4 daysThe 3-day'is because they were SIPs, they are pre-cut to size so the installationcould be quick.To add complexityl asked for a tunnel catflap. Which was notanissue.OficeSarah was professional every timeI calledin and here is my`1st issue.WhenIam choosing a premium service,lshould not have had to do anything.Whenam the one who has to ring for information, days and times. Includeasking for a receipt for my deposit. Is not really acceptable. When the receiptwas done, and then there was 9 working days without hearing anything andyou had to email to find out what was happening.12 working days later was told there was a delay.Then waited another 8 working days, to get a ft day. This was only afterlcalled sales and asked what was happening.(Paying a large deposit and the communication being a bit sketchy start tomake you question your choice to the pointI rechecked the company)Hugo the MD came to me with a fit date and work started.The FitThe fitter Sam and Brad were brilliant uber professional a credit to thecompany.Day1 explained the process and just cracked on.SIPs and this was the biggestissue.They should of been pre cut (this was nothing to do with @habify_uk but thesupplier) This slowed every down as the lads had to re-measure and cut thefull size panels to shape.Thelads carried on but they hadto come away a couple on times. At no pointwas my home unsecure the lads made sure. There communication was great.On one of the time they had to come away they told me one thing, and theoffice pulled them to another job and did notinformed me, so there was someannoyance.The whole job spanned over 3 weeks which is someway over the 4 days max.The fitter were really good and even whenl asked ifthey could move thecatlap over they went over and beyond.Really happy with the plasterers work butI did not see him as he was in andout whileIwas at work.After the fitHugo himself wantedto come and see the job and us due to the issues.Professional and understanding of my issues and took responsibility.ConclusionIam really happy with the product/fnish and these litle things are justdisappointing.Itseems looking through the reviewsI am the one off.AndIwould recommend them to the point ofIwill use them again for my otherproject.
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Habify is a local, independent company based in Norwich, supplying and installing premium windows, doors, and home improvements. We work with homeowners across Norfolk, Suffolk, and Cambridgeshire to deliver expertly fitted, energy-efficient solutions that elevate comfort, style, and performance.
We believe improving your home should be exciting, not stressful.
That’s why we’ve built Habify around values that put you first, from your first enquiry to the final finish.
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