My experience with this hair growth centre has been extremely disappointing and, in my view, highly unprofessional. I feel it is important to share my experience so that others are aware of the difficulties I encountered.Despite providing medical evidence to support my concerns, I was not offered a refund, nor did I receive any clear communication regarding the clinic’s position. I made multiple journeys to the clinic and numerous phone calls in an effort to resolve the matter, yet my enquiries were repeatedly ignored or left unanswered with little clarity on informed decisions .On the day of the scheduled procedure, the attending doctors declined to proceed and did not carry out an adequate assessment or monitoring of my condition. No explanation was given regarding next steps or how the situation would be handled, particularly in relation to the financial aspect of the service.I ultimately had to issue a legal notice simply to obtain acknowledgment of my complaint, as the clinic provided no clarity or direction throughout the process. I was continually passed between members of staff without any meaningful assistance or accountability.Based on my experience, the level of service was far below acceptable standards. I cannot in good conscience recommend this clinic, and I hope my review helps others make a more informed decision.After careful consideration I have taken it in my hands to legally handle the clinic and the stress that this situation has caused.
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Hair loss can be a stomach turning moment, with a stressful effect of not understanding what solutions are available for you on the market. We here at HGC can not only find a solution for you, but provide the level of service you deserve, and increa...
