I had a very disappointing experience with this clinic during my first appointment .Before booking my appointment, I specifically asked about parking and was told they had parking available and that I could park in any bay. I drove for over an hour to get there, only to find that all their limited spaces (just 4 bays!) were already taken. When I went inside, the receptionist casually told me there was no other parking available nearby.This is completely unacceptable. If parking is so limited, they should clearly inform patients before making them travel all the way, instead of misleading them into thinking parking won’t be an issue. I wasted my time, fuel, and effort, and had no choice but to leave without even attending my appointment.If they can’t be transparent and organised about something as basic as parking, it makes me seriously question how professional and reliable they are in other areas of their service. Very poor experience – I would not recommend this clinic.
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