Last week, I accompanied my partner for a consultation. Although the consultant was informative, I found his approach to be highly insensitive. He didn't seem to care whether he engaged with us or built rapport but went straight in asking personal questions (which I acknowledge are necessary for the assessment of the condition) without any showing any understanding that these are sensitive matters. I am aware this is not a mental health assessment, but the consultant could have been a little more empathic or at least, make things lighter by just being a bit more engaging.
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