I had high hopes in this company. But I feel they are careless in many ways. First of all their customer service, like phone, and chat service are a joke. Chat always says wait time is longer and then quits on you because they close shop at a certain time. Also their phone doesn't even exist in registry so can't even call them. And can't send them email and returns back because it says mailbox unavailable. I think they designed their system to be inaccessible, and remove accountability and connection with customers. That's DIRTY!!! The other is they don't seem to have consistent product quality. My second order had a different smell and feel compared than the first. And then the worst is this.... I ordered their vitamin gummies that was fully plant based ( according to the product description and picture). But I received different one that has fish collagen. I have dietary restriction. They can't just up and send me whatever they want. That's WRONG! They replied to my complaint saying i can return it if I want. And said they changed the ingredients to improve the taste. I see no motivation on their part to fix the product description on their website, so people don't get tricked. I feel cheated! Atleast I should receive what I ordered!!! I have picture proof of what I purchased from the company site, and what I received in photo. So DISAPPOINTED!!!
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