I am writing to you once privately for this agency, and I have the last letter from them. My money is from Al-Shorouk, and I have proof of the same. I am careful not to deal with the young man, whose name is Zain Al-Kabir, and Ahmed Riad, the manager. I spoke to them over and over again, but as I mentioned before, they evade me from their work because they know that they have wronged me, and this is how it is. GuideDear Ahmed ALHYAN, Based on your request, when your ticket details were examined, it was seen that it was refunded. We kindly request you to obtain information from your agency regarding this matter.Your reservation with the code UJVY6Q has been issued by a travel agency. The agency is fully responsible of providing you the necessary reservation details.We would therefore kindly like to ask you to contact your travel agency regarding your request/complaint. Thank you for your understanding.Sincerely yours,Bahar Y.Customer RepresentativeTURKISH AIRLINES INC.Customer Contact Center
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