I booked my bmw x1 into halliwell jones garage on Wednesday 6th August 2025 for discs and pads on front and rear. They had the car all day from 9 a.m until 5p.m. I collected the car at 5 p.m service advisor said everything was fine didn’t mention anything was wrong.I drove out of the garage and the first junction I got to (bumpers lane) I struggled to stop. Long spongy brake pedal, I put it down to the new brakes bedding in. (I recently had discs and pads done on my Toyota Yaris and they were very sharp!!)I eventually arrived home and parked at the front of my house. The next day brake pedal was still long and spongy but again put it down to new brakes.I came home from work in the evening and parked on the driveway which is sloped slightly, and normally I leave the car in gear and that would be it, but the car kept moving.I thought has the handbrake cable snapped? I turned the engine off and it held on the driveway. I immediately rang bmw Chester on Friday 8th August to be told it will cost me £220 just to have a look at it for 1 hour and they would need the car all day!! But they couldn’t fit me in until next Tuesday even though it was a safety issue!!Any normal garage would have looked at it straight away and try to find the issue but bmw just want your money
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Welcome to Halliwell Jones MINI, Chester. Your authorised local MINI retailer, with excellent offers on new and approved used MINIs. Visit us today.
