Went there to view a bmw 1 Series. Me and a salesman agreed on a price that included extra warranty, paint protection and ceramic coating on the car. Manager came at me then and said 'NO', Then said another price with everything included. I agreed and proceeded with the paperwork. When i received the paperwork, It came to 21567 instead of the 18750 me and the salesman agreed with eachother. Manager tried to blag his way through excuses and say I had to pay for the 'optional extras' of the warranty etc. Very pushy manager, Poor customer service. Tried telling me 'we have other enquiries about the car'...If that's the case, why didnt the car sell before I put a £500 refundable deposit on it?...Extremely poor service..Wanted £20k for a 19plate m140i with 62k on the clock which was whining in reverse and curbed alloy wheels. I told the manager it would be cheaper for me to get a small loan from my bank branch to buy it outright. Manager then was extremely nosy and wanted to know how much would I pay back for the loan etc. Right be11end of a guy. Manager said he cant 'knock a penny off the car' because that was the 'market value of the car' - Market value for something that age with milage is around £15000-£16000. Worst car dealer manager in the whole of North Wales. Travelled 2 hours there, Made me wait 4 hours to try and close the deal. One person says one thing, another person says another. Would definately recommend anyone to avoid these bunch of cowboys. 2@s.
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Welcome to Halliwell Jones MINI, Chester. Your authorised local MINI retailer, with excellent offers on new and approved used MINIs. Visit us today.
