Trying to contact you to obtain my Service history has been awful. Having contacted via phone, I was advised I would be sent this through by email within 2 days. Being reasonable, I left you a week to achieve this. When I chased this, for the 2nd time, a week and a half after first enquiring, I eventually got a call back. I was then advised that an email with the Service History would cost me £50. Firstly, I consider the considerable effort required to receive a simple email to be beyond acceptable. Secondly, a charge of £50 to receive an email is, quite frankly, absurd. Thirdly, despite the obvious obstacles that your dealership has decided to put in my way, I have received the full Service History from a local specialist, free of charge, within 2minutes of my asking. Horrendous Service.
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Welcome to Halliwell Jones MINI, Chester. Your authorised local MINI retailer, with excellent offers on new and approved used MINIs. Visit us today.
