Halliwell Jones BMW (Chester) - no 5 * Star Service Here!!My car has been recalled due to 2 issues which BMW have said that they will fix, they want my car all day and do not want to offer me a curtesy car with the same insurance terms as I am on with my own car!Instead the want me to pay to reduce the extortionate excess of £750.00 despite the reason for me needing this car being 'their cause'....I have 1 car in my familyI have 2 children [ 1 who goes to nursey and the other who goes to school - so need to be able to get around via a car]I have been told by them that EVERYONE has to pay the excess on a curtesy car because their cars are expensive and new, which for me is not acceptable... I am not bothered what 'everyone' has to do, I am bothered that through no fault of my own, my car is being recalled meaning I do not have a car to use, I am being offered a car with an excess of £750 if there was any accident or prang in it... this is not acceptable.So I am forced into paying for something that I do not agree with, in order to get my car repaired... When I explained my circumstances the girl I spoke with was really not interested, just repeated that this is for 'EVERYONE'.
Claim your business profile now and gain access to all features and respond to customer reviews.
Welcome to Halliwell Jones MINI, Chester. Your authorised local MINI retailer, with excellent offers on new and approved used MINIs. Visit us today.