over the last 20 years l have purchased 6 BMW's for both myself and family. Last Friday on the BMW dealership site l saw a 2021 5 series with low mileage at your Chester sitei spoke to a gentlemen whose name l believe is Russell the conversation went well and l asked for some detail to be emailed to me-by the afternoon this still had not arrived, bearing in mind l was asked could l proceed that day with the purchase, so time was important. Apparently he had taken down an incorrect email address(despite having it corrected l am still awaiting the response) We are now at the pricing stage of the deal, l asked he come back with the very best price and if it was acceptable l would proceed- i kept my phone by me all afternoon and the next day- not a peepHaving earned my living for 50 years in a sales environment l find it hard to believe this lack of interestso on Tuesday i phoned and having checked that the manager is Nick Hankey i phoned to speak to him, l was told he was on a call and left my mobile number with a promise he would phone me back- needless to say Im still waiting his callif this is the standard of service given to potential customers prior to purchase heavens know when the car leaves the showroom what they can expect
Claim your business profile now and gain access to all features and respond to customer reviews.
Welcome to Halliwell Jones MINI, Chester. Your authorised local MINI retailer, with excellent offers on new and approved used MINIs. Visit us today.
