My car was in for a manufacturer's recall on the Exhaust Gas Recirculation Cooler. I made the booking in around December 2023 prompted by the service department. The admin person said they needed the vehicle until 5.30 pm. Arrived home by taxi (£24) and got a call to say it would be ready early. They did not carry out the work saying a replacement was not needed only a check, which was not what I had been told from way back in December. So a day wasted plus costs. I found it very difficult to believe what I was being told by their staff and told them so, to which they just shrugged.
Claim your business profile now and gain access to all features and respond to customer reviews.
Welcome to Halliwell Jones MINI, Chester. Your authorised local MINI retailer, with excellent offers on new and approved used MINIs. Visit us today.