My car was called for a EGR Recall, to which the EGR valve had to be replaced 3 times. Up on collecting on the final replacement of the EGR, the vehicle displayed a drivetrain error so I used an OBD Reader to discover the error which was EGR Related. The o2 sensor was then replaced as they deemed it had failed, although misread the error leading to also having the EGR cooler changed. This then failed AGAIN, having to return to the garage for the 4th time over two months to replace the egr valve and cooler again. The halliwell jones Chester branch is nothing short of poor vehicle repair management, communication to customers, lack of judgement and responsibility for the defective repairing of vehicles. Due to the on going issues relating to this, the DSC unit on the vehicle then failed, all since being recalled as an emergency as the car was taken away by Halliwell jones roadside at the beginning of June, and was not returned until 10th of September. Possibly the worst experience I have ever experienced with any garage I have been too. All of the above issues then lead me to reach the point of having enough, to which I had to sell the vehicle as it then went into limp mode, a failed DSC unit, a misdiagnosed error digressed into many worsened issues causing me to HAVE to sell my vehicle.
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Welcome to Halliwell Jones MINI, Chester. Your authorised local MINI retailer, with excellent offers on new and approved used MINIs. Visit us today.
