BMW Halliwell Jones ChesterBMW Halliwell Jones ChesterWe took our car for a free warranty check and 1st MOT.We told BMW about a couple of faults and left the car there. When my girlfriend went to pick up the car is when things went wrong. Several things had been flagged on the warranty check but not fixed, the faults we pointed out were not dealt with satisfactorily and my girlfriend was told "they're fine" which they were not. The MOT was failed on tyres that were less than 8 months old. My girlfriend was told the tyres were dangerous and would need 2 new tyres at a cost of nearly £600. My girlfriends father (Mr tyres) worked for Michelin tyres for 34 years and went to inspect the "faulty tyres" and found no fault. Displeased with the service, attitude and dishonesty of BMW halliwell Jones Chester I took my car to another BMW dealership where they told me the tyres were fine and asked why non of the warranty work flagged on the halliwell jones report had been done.I feel that BMW halliwell Jones acted in a dishonest, misogynistic and discriminatory way when they saw my girlfriend drop off and pick the car and "tried it on" to rip us off as they had done free work and had to make up some fault to get their money back.This dishonest behaviour is against the law, sexist behaviour towards my girlfriend is unacceptable. When you buy a BMW and spend a lot of money doing so you expect much better customer service.It's nice having a BMW but it's awful dealing BMW halliwell jones chester. I'll go elsewhere for my next car.
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