We purchased the Halo Collar 5 on October 29, 2025. We reviewed our options and while it was costly decided to purchase this one. It worked excellent for our dog until it didn't. We loved knowing he was safe to explore our acreage. Our dog was very good to it - never pawed at it or bothered it in any way. One day while he was wearing it we found the panel that holds the prongs in the yard. I contacted support expecting great service as promised on their website and all of their advertising. They will not cover it as they have deemed it physical damage from normal use. We have used this collar for about 6 months. This is definitely not what I considered normal use. Also the responses from the support team have been slow, which is frustrating when we've relied on this to keep our dog safe. Unfortunately we are very disappointed in the service we have received. Given our experience I can no longer recommend this product and service that we previously thought to be great.
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The Halo Collar GPS Wireless Dog Fence protects your dog at home and everywhere you go by keeping them safely inside the boundaries of Halo's virtual fences using GPS technology. Easily create up to 20 GPS wireless dog fences with a few taps of your finger in the Halo Collar app - no installation or digging required! Halo is the most advanced invisible dog fence, GPS dog collar, activity tracker, and dog training solution for ultimate dog safety. Fences are stored in your Halo Collar and will work everywhere you go—in your backyard, at the park, at the beach, or anywhere else your adventures take you and your dog. The Halo Training program, which was developed by world-renowned dog behaviorist Cesar Millan, will allow you to build an amazing bond with your dog and develop positive habits that will last a lifetime. The Halo Collar works for any dog, any breed, any age, and with any owner. Today over 100,000 dogs across 350+ breeds are using the Halo Collar.See more
