They were incredibly prompt in providing a quote, arriving at my door within 30 minutes, which now seems more like a sales strategy than genuine service. Once payment was made, they vanished without a trace. Despite promoting a one-year warranty, my request for assistance was met with refusal to send anyone out. Instead, they carelessly directed me to their website for "troubleshooting," which I had already attempted without success. There was no support and no accountability. This company is swift to sell but completely ineffective when issues arise. The after-sales service is appalling and unprofessional. Save yourself the trouble and steer clear — this has been one of the worst service experiences I've encountered.
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