hansemerkur.de

1.7
1.7 Based on 115 reviews

Für die HanseMerkur als mittelständisches Unternehmen steht der Mensch im Mittelpunkt. Wir sind ein Personenversicherer mit Schwerpunkt Krankenversicherung und der Spezialität Reiseversicherungen. Die Produktpalette der HanseMerkur wird durch attraktive R...

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Sarah
questions about claim process

I don't feel that I have enough information. I have the international health insurance plan, but the only claim form that I can find online is for the Travel health insurance, which seems to be different from the International health insurance. Hoping that this is the form I am supposed to use, I have filed several medical bills through there, but I have not yet heard about them. I wish that I was able to use the APP, but I was told that it is not available for international travel insurance. In general, I have found communication with this company difficult. I have medical bills piling up, and I would like some assurance that I will be reimbursed for these and when I can expect that payment to come. This is adding to my stress, which as we know, is not good for one's health!

2
Date of experience: Nov 21, 2025

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Business Details

  • Für die HanseMerkur als mittelständisches Unternehmen steht der Mensch im Mittelpunkt.
    Wir sind ein Personenversicherer mit Schwerpunkt Krankenversicherung und der Spezialität Reiseversicherungen. Die Produktpalette der HanseMerkur wird durch attraktive Risiko- und Altersvorsorgeprodukte sowie Schaden- und Unfallversicherungen abgerundet.

  • email info@hansemerkur.de
  • call 04041190
  • language https://www.hansemerkur.de

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