We haven’t left yet for our trip that we booked 9 months ago. We are scheduled to leave in about 2 weeks. We have received no information regarding trip details from the time HappeningOut is supposed to pick us up from the airport in Venice until the time a week later that they are supposed to get us to the cruise ship out of Rome. Three months ago when I spoke with them and made the final payment, I was told we would get the details in early February. It’s now March 10th and we still have no information. I called twice today to check on the status of the trip. HappeningOUT is now filtering calls through a call center in India. The first person I spoke with said he would call back in a few minutes. Over an hour later I called to check on what is going on. The different person I spoke to from the call center said he will find out what is going on and call me back. I do not have confidence in this company. The cruise was booked by them just fine. But it appears they have done nothing else but take my money. I’m disappointed and regardless of how the trip turns out, I simply cannot recommend HappeningOUT due to their poor customer service and communication.
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Happening Travel Club is a Non-profit (501c3) Travel Club which operates through our mission of helping our community raise funds while they travel for all kinds of community needs. Our suppliers make available free turn-key travel programs where they will provide trips to be used as revenue fundraisers. We have a popular television where we focus on sharing expert knowledge and inspire viewers to explore the world, demonstrating a deep commitment to promoting travel and cultural awareness. Through the television show, we ensure that audiences are well-informed about the latest travel trends, tips, and opportunities, solidifying their reputation as a trusted authority in the travel industry.
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