I've heard from multiple people that this product helped their child sleep, so when I saw a sale for a 6-month rental at 30% off, we took the deal. However, our child did not like it and screamed every time he was in it. We initiated a return within the 30-day eligibility window, and customer service assured us we would get a refund if returned on time. The refund process stalled, and we discovered that refunds are only applicable for purchases, not rentals, even within the 30 days. Now, we can't retrieve our money since the item was shipped back. I would NOT recommend this, as you're likely to lose money even if it doesn’t work for your baby.
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Happiest Baby SNOO, the safest and smartest baby bed and 5-second swaddle, 5 S's and baby sleep advice, and toddler tips brought to you by Dr. Harvey Karp.