DO NOT USE THIS COMPANY! I was delayed due to to traffic getting to the airport and was charged extra even though I informed them by phone. Secondly, the driver “Tony” said that rather than me parking up my vehicle in short stay he could meet me outside drop off. When he collected my vehicle he said give me the cash and I will pay the £5 for exiting the airport and on collection of your vehicle I will pay the £5 for you. He took the cash but never paid for the ticket to leave the airport on drop off and I received a parking ticket for £80. Called their office around 50 times only to speak to Nina who wasn’t able to help and told me to email in. I sent around 10 emails asking for them to pay for the parking ticket. No response received..not even a phone call back to apologise. Instead I got told that it’s my responsibility and I shouldn’t have given the money to their driver “Tony” even though he suggested that this was a service they could provide. I have reported their company to Heathrow Airport and other review companies.
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Happy Days Parking | Heathrow Airport Parking
