Cannot recommend. They encountered phone outage for at least 24 hours in advance of our drop-off but made zero attempt to let us know or provide alternative contact details. As a result, it was only possible to reach them (after 10 calls) as we arrived at Heathrow. We were kept waiting for 40 minutes, which was very stressful. On return, similar difficulty reaching them, only to be told that the car was already waiting at passenger drop-off (ie. before I had phoned to say that I had cleared luggage collection) rather than the car park location. Driver had the audacity to scold me for keeping her waiting!Their communications were either non-existent or unhelpful. The complaint procedure was totally unsympathetic. Save yourself an unpleasant experience.
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Happy Days Parking | Heathrow Airport Parking
