Firstly they took 30 minutes to pick up the car! Then we called them once landed and they told us to call then after we've got our Luggage. Which again we did and it still took then 40 minutes to being us our car. Now comes the best bit, they brought us back our car with 2 new black scratches. After the lady saw this and agreed by the pictures we took before hand that they were not there, she said someone would contact us to discuss. I straight away knew this would not be the case so before we left we emailed the before and after pictures to which they have denied speaking to us at the car park and are also claiming they were already there which is strange when there not visible.We are going to continue to fight this and will take them to small claims court if needed. Be very careufk with this incompetent company. AVOID!
Claim your business profile now and gain access to all features and respond to customer reviews.
Happy Days Parking | Heathrow Airport Parking
