Booked Meet and Greet Parking with Happy Days for Terminal 5 Heathrow through SkyParkSecure. Emailed instructions told us to go to Level 4 of the Short Stay Carpark to drop off the car which is the norm for authorised Meet and Greet operators at the airport. We phoned as requested 30 minutes before arrival and were asked to go to the passenger drop off door 21 where a driver would meet us. On return we rang after collecting our luggage and took 3 attempts for the phone to be answered - when it was eventually answered it was with a "yes what do you want" when we explained who we were we were told to go to the passenger drop off where the driver would meet us in 15 minutes. There are large signs at the drop off making it clear that the area is not to be used for picking up passengers and that any car caught doing so was liable to in immediate fine. 30 minutes later still no sign of our car so we called Happy Days who really didn't seem to care or have a clue what was going on - When the driver eventually arrived 40 minutes after the first call there was no apology, but when pressed he mumbled something about a locked car blocking our car in. - Very poor service and clearly in breach of the Heathrow approved parking regulations - Please avoid
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Happy Days Parking | Heathrow Airport Parking
