If I could give zero I would. Drop off no issues all good. Arrived back today and called as requested. Was advised to wait in the terminal and the driver would call when arrived in 15 mins. Waited half hour and called again to be told the car was by the valet parking. The driver - an old lady struggled with English. My car looked as if it had been taken rally driving. It was filthy. There’s also a mark on the bumper that wasn’t there. I called the number back and got the rudest most obnoxious man I have ever spoken to who told me the weather had been bad - yes I know this but as I pointed out there were no other cars in this condition around Heathrow to which he said they must have all got their cars washed! I mentioned the mark on the bumper to which he immediately disputed it. I said I wasn’t happy to which he replied - “you’ve got your car haven’t you so what’s the problem?” I was told to email any issues - not expecting a reply. Told him the service was shocking - “whatever” was the reply. Unbelievable. AVOID
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Happy Days Parking | Heathrow Airport Parking
