Pick up ok only waited 20 mins. But then it went down hill... We rang to extend our booking 3 days before the due date of our return to Heathrow term 2.. Agreed a price for the extra days the lady text us to confirm £85..... When we arrived back we were told the car was on its way.... lots of phone calls later a lady rang to say they had made a mistake and we would have to pay £210... But we had been told that the car was on its way.... After a lengthy call where she kept REPEATING PAY £210.. in the end a man came on the line before I let him say anything I asked where my car was.... It is in our compOund and will not be released until we agreed to pay the £210... Very calmly I said they could not hold us to ransom like this in England and I would be very happy to report them to Trading Standards. At this point he agreed to the £85.... within half an hour the car arrived in the drop off line.... I think the company rely on people having travelled 15 hours and jet lagged to con, lie and cheat... When I looked at the dash board display I noticed that it had been driven 100 miles that day.....WHERE HAD MY CAR GONE......
Claim your business profile now and gain access to all features and respond to customer reviews.
Happy Days Parking | Heathrow Airport Parking
