Dropped my car at Heathrow at the appointed spot, the person coming to pick it up was late and could not find us, despite being where we were told to wait. She apologised and gave the excuse that she was quite flustered because it was her sons exam the following day! On pick up I called when we got our bags,10.30am on a Tuesday so no traffic issues. I was told there were no drivers for 10 minutes and could I have a coffee and wait 10 mins? After 10 mins we went to the ca park and waited another 10 mins, called and there were still no drivers and the woman answering the phone said it was not her fault, she was just the controller.....not sure who would take responsibility other than a controller, clue being in the title! Basically someone turned up 45 minutes after I had first called.
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Happy Days Parking | Heathrow Airport Parking
