happydaysparking.co.uk

2.3
2.3 Based on 190 reviews

Happy Days Parking | Heathrow Airport Parking...

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Harriet Morris
Terrible service.

Terrible service.We booked online to have meet & greet at Heathrow and all was looking good. On the day, we called the company to inform them that we are 30 min away from the airport and the person who answered told us that the driver coming to collect our car is stuck on traffic and a bit delayed. In fact, the driver arrived 45 min later than booked and the worst was that was unable to provide any form of identification. The driver claimed that she has no Id with her, or maybe she just did not want to show it, which is equally strange. I called back the company to ask them to identify the driver, and they confirmed the driver is a female driver and that she has no Id on her. I had to choose between missing my flight or giving away my car to a stranger. The person on the phone assured me that all is legal and that I have the confirmation for the booking on my email which is enough to confirm that they collected my car.I left the car and they the return was on time when I came back from my holiday.However, I would not recommend this company to anyone.

1
Date of experience: Apr 03, 2024

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