Sidmouth Harbour Hotel. Waited over 20 mins at reception. Maintenance man eventually tracked her down washing her cup! Bed was too high to get into/onto. Mattress was waist high. Eventually replaced with smaller mattress which didn’t fit but at least didn’t have to sleepIn chair! Receptionist ( same one) came up to see me .. knee badly damaged but she showed no concern and was rude and offensive!! Next day the room door was left open by cleaners. Receptionist ( yes same one) said no one had come into our room as she could see CCTV. No sign of cameras and no notice about it!! Were cameras in rooms? Shudder!! Was she never at reception as she was glued to CCtV? Housekeeping dodgy- glasses not replaced, no loo rolls, no tissues and fairly dirty surfaces. Walk in shower had no grab rails. Went to eat in restaurant and it was too depressing - waited over hour for starters and had to chase for kids meals. It really was Fawlty Towers as posters upside down in lift. Worst hotel stayed in and expensive too
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