I purchased a speedometer sold as NEW from Peterson Harley-Davidson North (Miami), but received a USED unit.
The speedometer was already paired with another motorcycle, does not accept my VIN, displays “VIN ERR,” and shows about 3,900 miles of prior use. This made the product completely unusable.
A professional Harley-Davidson mechanic confirmed the issue is not installation-related — the unit had clearly been previously activated.
I paid full price for a new product and received a used one. The dealership’s attempted solution did not resolve the problem, and I am still without the product I paid for.
Very disappointing experience. I am now escalating this issue to Harley-Davidson corporate and consumer protection channels.
Selling used products as new is unacceptable and misleading.
Claim your business profile now and gain access to all features and respond to customer reviews.
