A package arrived today with three jackets, but unfortunately, none fit well enough to keep. I'm having trouble finding instructions for obtaining a refund. The company keeps suggesting I keep the jackets while offering a 20% refund on the purchase price. Their refund policy clearly states that a full refund is only issued after the items are returned safely. If anyone has advice on how to navigate this refund process, I would appreciate it. This has been a frustrating experience.
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a U.S.-based company focused on modern e-commerce and lifestyle retail. Built as a new creative venture, Harper Los Angeles represents our vision of blending contemporary fashion with digital innovation — creating a space where effortless style meets everyday confidence.
