I just opened a new shipment from Harrison Joseph, and it truly never disappoints. I have been a client since 2023, and the shopping experience remains consistent and seamless.This business offers personalized service before, during, and after a transaction, when and if you seek it. A hands-on business owner is behind it, a real person who can always answer any questions. So many things about the shopping experience are spot on: the assortment of rare materials is unmatched and keeps growing, regular newsletter emails go out notifying, for example, when something is unavailable (usually due to market fluctuations or IFRA) or informing about new arrivals. Shipments are prepared promptly and always arrive before the estimated time. I've gotten samples with all orders, and I sense the owner has a talent for sending samples that may interest you based on your purchases, especially if you take the time to reach out for an informal chat. Needless to say, the products are always fresh, impeccably packed for transit, and neatly displayed with proper labels.It is the type of service I expect from a specialized business. A review below complained about a minimum order requirement that I feel is a non-issue. While some may not like it, it's a common practice, and it's also not unusual to find the minimum order requirement upon arriving at a checkout page; it's not a scam. So, I don't know what all the fuss is about. We should remember that this is a highly specialized supplier within a highly specialized field: perfumery is not for everyone, whether it is a hobby or a business. I own a perfumery business, so my purchases have a different connotation, but perfumery as a hobby is costly. It's not snobbery; it's a reality of the craft. Regarding the service and support I receive, I consider making these rare materials available for purchase a service in itself; many are not available for small purchases elsewhere, while others are tough to find. Harry, the owner, provides guidance and support as needed; his knowledge is technical, thorough, and accurate. All you have to do is ask. Constructing a perfumery accord requires research, patience, and devotion. Using specific materials to achieve a desired effect is a skill that takes time and resources to develop. Harrison Joseph is a rare commodity and an invaluable tool for both beginners and those already familiar with the requirements of this craft.
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