My call with Hartford had to be the worst professional call I’ve had in years. I was looking for Professional Liability Insurance and after the rep obtained all my info, they said they think they had a company for me and would transfer me and give them all my information so far. I thought that odd but said ok. They passed me to Derick who asked how he could help me. Appears he didn’t have any of my information but my name and began asking me the same questions, when I asked what information was shared from my previous call he said only basic. I was annoyed since I had been asked very detailed information that I would now have to repeat. In the middle of one of the questions he said we don’t have anything for you and then hung up on me. I called back to complain to someone higher up only to be passed again and then received a recording to try online again or leave my information. I will never call this company again. Too many others that can assist me. I have an excellent insurance record.
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